Unified Communications as a Service (UCaaS)


Unified Communications as a Service (UCaaS)

Hosted Voice Solution (UCaaS)

Hosted Voice Solution (UCaaS)

Our Hosted Voice Solution (UCaaS) provides a unified communications and collaboration services to business from replicated and secure data centres.

UC client is a selfcare client offering businesses an intuitive and easy to use application to manage their unified communications settings from their mobile or their desktop PC, Laptop or tablet.

Used in standalone mode, UC softphone converts the computer into a multifunction IP phone. It allows the end-user to make, receive and manage call and instant message communications with a single click from his computer.

In tandem mode (web or desktop) with the IP phone, UC enables the user to control calls from their computer or their IP phone or Mobile device. They can, for example, answer a call from their phone, put the caller on hold and transfer it to another extension.

Unified Communications

Voice
Mobility
Messaging
Presence
Conferencing
Contact Centre

Basic UC

Give the everyday knowledge worker access to over 60 features, access their account via web browser or desktop version for instant messaging, setting of forwarding rules and managing presence status.

Basic UC Feature licence

  • Desktop Handsets and Headsets
  • Desktop Web Control
  • Voicemail to Email
  • Presence Management
  • Forwarding Rules
  • Away Attendant
  • Call Queuing
  • Call Back
  • Call Park
  • Extension Groups
  • Paging

UC Premium

The UC Premium license is perfect for the mobile office worker. It gives the user the ability to make calls through their softphone (web/desktop), tablet, mobile phone as well as an IP Terminal.

UC Premium Features

  • Desktop Handsets and Headsets
  • Desktop Web Control
  • Desktop Application
  • Mobile Application
  • Phone Management
  • Phone Switch
  • Visual Voicemail
  • Voicemail to Email
  • Instant Messaging
  • Presence Management
  • Forwarding Rules
  • Call Screening
  • Away Attendant
  • Call Queuing
  • Call Back
  • Call Park
  • Extension Groups
  • Boss-Secretary
  • Paging